/* Zelador — app cidadão (cívico, verde) */
:root{
  --green:#17A673;--green2:#27B886;--green-deep:#0E8A5F;--ink:#18342A;--ink-soft:#4A5C53;
  --mut:#8A998F;--cream:#F3F8F5;--sand:#E7F2EC;--card:#FFFFFF;--line:#DCEAE2;--line-2:#C9DED3;
  --amber:#E8902B;--blue:#2B7DE0;--red:#D2544A;
  --shadow:0 16px 38px -22px rgba(24,52,42,.35);
}
*{margin:0;padding:0;box-sizing:border-box}
html,body{height:100%}
body{background:var(--cream);color:var(--ink);font-family:'Inter',system-ui,-apple-system,sans-serif;line-height:1.5;-webkit-font-smoothing:antialiased;overscroll-behavior-y:contain}
h1,h2,h3,h4,.pop{font-family:'Poppins','Inter',sans-serif;letter-spacing:-.01em}
a{color:inherit;text-decoration:none}
button{font-family:inherit;cursor:pointer}
img{display:block;max-width:100%}
.hidden{display:none!important}

.app{max-width:560px;margin:0 auto;min-height:100%;display:flex;flex-direction:column;position:relative}
.topbar{position:sticky;top:0;z-index:30;background:rgba(243,248,245,.92);backdrop-filter:blur(10px);border-bottom:1px solid var(--line);padding:max(10px,env(safe-area-inset-top)) 16px 10px;display:flex;align-items:center;justify-content:space-between;gap:10px}
.topbar .brand{display:flex;align-items:center;gap:9px}
.topbar .brand img{height:28px}
.topbar .ent{font-family:'Poppins';font-weight:600;font-size:14px;line-height:1.1}
.topbar .ent small{display:block;font-family:'Inter';font-weight:400;font-size:11px;color:var(--mut)}
main{flex:1;padding:16px 16px 96px}
.view{display:none}.view.active{display:block;animation:fade .25s ease}
@keyframes fade{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}

.tabbar{position:fixed;left:0;right:0;bottom:0;z-index:40;background:rgba(255,255,255,.97);backdrop-filter:blur(12px);border-top:1px solid var(--line);display:flex;padding:6px 4px max(6px,env(safe-area-inset-bottom));max-width:560px;margin:0 auto}
.tabbar button{flex:1;background:none;border:none;color:var(--mut);font-size:10.5px;font-weight:600;display:flex;flex-direction:column;align-items:center;gap:3px;padding:7px 2px;border-radius:12px}
.tabbar button .ic{font-size:20px;line-height:1}
.tabbar button.active{color:var(--green-deep)}

.vhead{margin-bottom:14px}
.vhead h2{font-size:22px;font-weight:800}
.vhead .sub{color:var(--mut);font-size:13.5px;margin-top:2px}
.kicker{font-family:'Poppins';font-weight:700;font-size:11px;letter-spacing:.12em;text-transform:uppercase;color:var(--green-deep)}

.btn{font-family:'Poppins';font-weight:600;font-size:15px;padding:13px 18px;border-radius:13px;border:1px solid transparent;display:inline-flex;align-items:center;justify-content:center;gap:8px;transition:.18s}
.btn:active{transform:scale(.98)}
.btn-green{background:linear-gradient(180deg,var(--green2),var(--green-deep));color:#fff;box-shadow:0 12px 24px -14px rgba(14,138,95,.8)}
.btn-ghost{background:#fff;border-color:var(--line-2);color:var(--ink)}
.btn-soft{background:var(--sand);color:var(--green-deep)}
.btn-block{width:100%}
.btn.lg{padding:17px;font-size:16px}
.btn:disabled{opacity:.5}

.hero-report{background:linear-gradient(150deg,var(--green2),var(--green-deep));color:#fff;border-radius:22px;padding:24px;box-shadow:var(--shadow);position:relative;overflow:hidden}
.hero-report h2{font-size:22px;font-weight:800;margin-bottom:6px}
.hero-report p{color:rgba(255,255,255,.92);font-size:14.5px;margin-bottom:16px;max-width:30ch}
.hero-report .btn-light{background:#fff;color:var(--green-deep);width:100%}

.card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:14px;box-shadow:var(--shadow)}
.section-t{font-family:'Poppins';font-weight:700;font-size:15px;margin:22px 2px 10px;display:flex;align-items:center;justify-content:space-between}
.section-t a{color:var(--green-deep);font-size:13px;font-weight:600}

/* report card / list item */
.rep{display:flex;gap:12px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:14px;padding:12px;margin-bottom:10px}
.rep .thumb{width:52px;height:52px;border-radius:12px;background:var(--sand);display:grid;place-items:center;font-size:24px;flex-shrink:0;overflow:hidden}
.rep .thumb img{width:100%;height:100%;object-fit:cover}
.rep .info{flex:1;min-width:0}
.rep .info .t{font-weight:600;font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.rep .info .s{font-size:12.5px;color:var(--mut);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.pill{font-family:'Poppins';font-size:10.5px;font-weight:700;padding:4px 9px;border-radius:99px;white-space:nowrap}
.pill.recebido{color:var(--amber);background:rgba(232,144,43,.14)}
.pill.analise{color:var(--blue);background:rgba(43,125,224,.12)}
.pill.resolvido{color:var(--green-deep);background:rgba(23,166,115,.14)}
.empty{text-align:center;color:var(--mut);padding:38px 16px}.empty .e{font-size:40px;margin-bottom:8px}

/* map */
#homeMap,#repMap{width:100%;height:230px;border-radius:16px;border:1px solid var(--line);overflow:hidden;background:var(--sand)}
#repMap{height:260px}
.leaflet-container{font:inherit}

/* wizard */
.steps{display:flex;gap:6px;margin-bottom:16px}
.steps span{flex:1;height:5px;border-radius:99px;background:var(--line-2)}
.steps span.on{background:var(--green)}
.wlabel{font-family:'Poppins';font-weight:600;font-size:13px;color:var(--ink-soft);margin:14px 2px 8px}
.cats{display:grid;grid-template-columns:1fr 1fr;gap:10px}
.cat{display:flex;align-items:center;gap:10px;background:#fff;border:1px solid var(--line-2);border-radius:14px;padding:13px;text-align:left;font-weight:600;font-size:14px}
.cat .e{font-size:22px}
.cat.sel{background:var(--sand);border-color:var(--green);color:var(--green-deep)}
.photo-pick{border:2px dashed var(--line-2);border-radius:16px;padding:26px;text-align:center;color:var(--mut);background:#fff}
.photo-pick .e{font-size:34px;display:block;margin-bottom:6px}
.photo-prev{position:relative;border-radius:16px;overflow:hidden;border:1px solid var(--line)}
.photo-prev img{width:100%;max-height:240px;object-fit:cover}
.photo-prev .x{position:absolute;top:8px;right:8px;background:rgba(0,0,0,.55);color:#fff;border:none;border-radius:50%;width:32px;height:32px;font-size:16px}
input,textarea{width:100%;background:#fff;border:1px solid var(--line-2);border-radius:12px;padding:12px 13px;color:var(--ink);font-family:'Inter';font-size:15px;outline:none}
input:focus,textarea:focus{border-color:var(--green)}
textarea{resize:vertical;min-height:80px}
label.fld{display:block;margin-bottom:12px}
label.fld .l{font-size:12.5px;font-weight:600;color:var(--ink-soft);margin-bottom:5px;display:block}
.maphint{font-size:12.5px;color:var(--mut);margin-top:8px;text-align:center}
.wnav{display:flex;gap:10px;margin-top:18px}

/* detail timeline */
.detail .photo{width:100%;border-radius:16px;border:1px solid var(--line);margin-bottom:14px}
.tl{list-style:none;margin-top:8px}
.tl li{position:relative;padding:0 0 18px 28px;border-left:2px solid var(--line-2);margin-left:6px}
.tl li:last-child{border-left-color:transparent}
.tl li .dot{position:absolute;left:-9px;top:0;width:16px;height:16px;border-radius:50%;background:var(--line-2);border:3px solid var(--cream)}
.tl li.done .dot{background:var(--green)}
.tl li .st{font-family:'Poppins';font-weight:700;font-size:14px}
.tl li .nt{font-size:13px;color:var(--ink-soft)}
.tl li .dt{font-size:11.5px;color:var(--mut)}

/* sheet + toast */
.scrim{position:fixed;inset:0;z-index:60;background:rgba(24,52,42,.45);display:none;align-items:flex-end;justify-content:center}
.scrim.open{display:flex}
.sheet{background:var(--cream);width:100%;max-width:560px;border-radius:22px 22px 0 0;max-height:92vh;overflow-y:auto;padding:8px 18px max(18px,env(safe-area-inset-bottom));animation:up .28s cubic-bezier(.16,.8,.2,1)}
@keyframes up{from{transform:translateY(100%)}to{transform:none}}
.sheet .grip{width:40px;height:4px;border-radius:2px;background:var(--line-2);margin:8px auto 12px}
.sheet h3{font-size:19px;font-weight:800;margin-bottom:4px}
.toast{position:fixed;left:50%;bottom:104px;transform:translateX(-50%) translateY(20px);z-index:80;background:var(--ink);color:#fff;font-weight:600;font-size:14px;padding:12px 18px;border-radius:12px;opacity:0;transition:.3s;pointer-events:none;max-width:90%;text-align:center}
.toast.show{opacity:1;transform:translateX(-50%) translateY(0)}
.pitch{background:var(--ink);color:#fff;text-align:center;font-size:12px;padding:7px 12px}
.pitch b{color:#9be9c8}
